Do you understand process time?

Process time is a common term in business. When I first started doing TQM (Total Quality Management) consulting, it became very important to start thinking of everything in business as a process. The key to process consulting was to believe that all processes could be improved if they were first understood. Using TQM methods, we could better understand all organizational processes and continuously improve them thereby lowering costs, improving productivity and increasing customer satisfaction. The atom of business was the process and to understand the business, you had to understand the core processes.

I soon came to realize that these same concepts could be used to improve my personal and family life. I began to realize that everything we do in life is a process and that by better understanding those key processes that affect my life, I could also continuously improve my family and personal life. There are communication processes, argument resolution processes, financial processes, vacation time processes, family together time processes, personal growth processes, child rearing processes, retirement processes and many others. The more I understand them and how they can be continually improved, the better my life is. Indeed, by applying the same principles to may life that make a business successful, I have learned to improve my life and vice versa. Whatever affects my personal life affects my business life.

The task of “process understanding” is not an easy one. In fact, it is never ending. There is always more to be understood when studying a process. The major consideration is that you never have to be perfect. The more you understand the better things will get. We spend all of our lives engaged in process time activities. It only makes sense to look at what we are doing and try to find a better way to do it. What key processes affect your life? Which of these are you improving and which of these are you ignoring? Why are you ignoring them? What processes could you do more work on to improve? How could you start? Would it make a difference in your life? Then why not start now? Who could help you get started?